Client Charter

  • Our aim is to create an environment in which everyone feels safe, valued and respected.
  • We aim to deliver the highest standards of care to clients, who will be treated with courtesy and respect by all staff.
  • Our expectation is that our clients will treat the Axis team and fellow clients with courtesy and respect.
  • Abusive behaviour, violence and the threat of violence is conduct which is incompatible with our aims and will not be tolerated
  • All forms of discrimination are unacceptable.

We have policies in place to cover all of the above.