Counselling Service

CounsellingWe aim to provide a warm, friendly and safe place for clients to come and explore their issues with counsellors who are empathetic and non-judgemental.

Being asked to trust a counsellor with some of your most intimate personal details, some of which you may never have spoken about before, can be a frightening and uncomfortable experience. It is natural to feel nervous.  Intimate details are only shared when and if you want to.  You are in control of your therapy.

We do all that we can to support and care for you throughout your journey and it is important that you feel in control of your goals and the pace of your counselling.

Counselling is by appointment only.  We are open Mondays to Fridays in our offices in Shrewsbury and Telford.  We also offer counselling in Ludlow on Thursdays. To ensure you feel secure your appointments will be at the same time, with the same counsellor in the same room on the same day each week. Appointments last for 50 minutes.

For counselling to be effective it is important that you are able to commit to regular weekly appointments, you are in a stable and secure place and you have a good support network of family and friends.

DSCF2441We understand how difficult it is to take that first step, so we aim to offer you an initial appointment within 10 working days of you making contact with us. This appointment will give you the opportunity to find out about the service and ask questions. This will help us establish that you are in the correct service to meet your needs.

We can also assess which counsellor would suit you best, either personality-wise or depending on the area of specialism you may need.

Following this you may have to wait a time to start active counselling with your counsellor. You will receive regular texts/letters from us assuring you that we know you are still waiting, and checking if your day/time preferences have changed.

If you are having problems whilst waiting, we will do our best to offer you a holding appointment.

Our counselling service is confidential. This means that nothing you say to any member of Axis will be discussed outside the team, without your permission. There are some exceptions to this confidentiality.

  • If you inform us of the current abuse of a child
  • If yours or someone else’s life is at risk

You will be made aware of this at your first meeting.

It is very rare for confidentiality to be broken and, unless it was an emergency situation, we would always discuss it with you first. Any information given to a third party would only relate to the particular issue – with your permission.

In this section:

  • Female Counselling

    Axis provides free and confidential counselling and support services to women and girls aged 11 upwards, who have been raped, sexually abused or sexually exploited at any time in their lives. We provide a women-only space should you require this. We recognise that childhood abuse and rape are crimes of violence and an abuse of power.  The woman is never to blame for being…

  • Rape Counselling

    If you have been a victim of rape or sexual assault you may be experiencing a wide range of emotions and reactions that can be very upsetting. This is quite normal for someone who has been through such a traumatic experience. You may feel one or all of the following Shock & numbness Fear & anxiety Distress Shame/humiliation Anger Guilt/self blame Helplessness Nightmare…

  • Male Counselling

    Research suggests 1 in 6 males have experienced abusive sexual experienced before the age of 18.* Male survivors often feel confused about what happened to them and few reveal the secret. Their feeling of shame prevents them from sharing the secret of what happened to them. Men “cope with it” because it’s “what men are expected to do”. For some men their methods…

  • Children & Young People

    Many young people who have been abused know the abuser. This can be a close friend or relative, or a figure of authority, such as someone at school or a relative – in fact anyone. The abuser is skilled in seeking out a vulnerable child and may have spent a long time grooming the child, and possibly their family, to gain their trust. Abusers often shift the blame away…